Terms and Conditions

§ 1 Scope

These General Terms and Conditions (AGB) apply to all contracts, deliveries and services of ZeBuS e.V. (hereinafter "Provider") vis-à-vis the participants (hereinafter "Customer"). Deviating terms of the Customer shall not be recognised unless the Provider expressly agrees to their applicability in writing.

§ 2 Conclusion of Contract

The contract is concluded by the Customer's registration for a course, examination or consulting service and the subsequent confirmation by the Provider. Registration may be made in writing, by email, via the online form or in person at the Provider's premises. By registering, the Customer accepts these Terms and Conditions.

§ 3 Services Offered

The Provider offers language courses (integration courses, professional language courses, exam preparation and others), telc examinations as well as consulting services. The exact content, scope and dates are specified in the respective course description or agreement. The Provider reserves the right to cancel courses or conduct them at changed times if there is an insufficient number of participants.

§ 4 Prices and Payment Terms

Prices are based on the price list valid at the time of registration. Payment of the course fee is made in accordance with the individual payment agreement. For self-payer services, the invoice amount is due before the start of the course, unless otherwise agreed. For funding by BAMF, the Employment Agency or the Job Centre, the respective statutory provisions apply.

§ 5 Withdrawal and Termination / Right of Withdrawal

5.1 Withdrawal before course start: In the event of withdrawal up to 14 days before the start of the course, the fee already paid will be refunded minus an administrative fee of €25. In the event of later withdrawal or non-attendance, the claim to remuneration remains valid, unless there is an important reason.

5.2 Termination during the course: Termination of an ongoing course is possible at any time in writing. Payments already made will only be refunded pro rata if the Customer terminates for an important reason (e.g. proven illness, relocation). For subsidised courses, the statutory notice periods of the respective funding provider apply.

5.3 Withdrawal from examinations: Withdrawal from an examination registration is possible free of charge up to 14 days before the examination date. In the event of later cancellation or non-appearance, the full examination fee will be charged. The examination fees of telc GmbH are separately affected by this and are subject to the telc terms of participation.

§ 6 Course Conduct

The Provider is entitled to have the lessons conducted by qualified teachers and to provide a substitute in the event of a teacher's absence. Should a course date be cancelled for an important reason (e.g. teacher illness, force majeure), the date will be rescheduled if possible. There is no claim to rescheduling if the Provider is not responsible for the cancellation.

§ 7 Participant Obligations

Participants undertake to comply with the Provider's house rules, to attend lessons punctually and to participate actively in the lessons. In the event of repeated violations of the house rules or disruption of the lesson, the participant may be excluded from the course after a warning. The claim to remuneration remains in effect in this case.

§ 8 Liability

The Provider is liable for damages resulting from injury to life, body or health caused by a negligent or intentional breach of duty by the Provider or its legal representatives or vicarious agents. Otherwise, the Provider is only liable in the event of intent or gross negligence. Liability for slightly negligent breaches of duty is excluded unless material contractual obligations are affected.

§ 9 Data Protection

The collection, processing and use of personal data is carried out in accordance with the Provider's privacy policy, which can be accessed at www.zebus-ev.de/en/privacy.

§ 10 Final Provisions

The law of the Federal Republic of Germany applies. Place of performance and jurisdiction is Berlin, provided the Customer is a merchant or legal entity under public law. Should a provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected. An effective regulation that comes closest to the economic purpose of the invalid provision shall apply in its place.